Logistics Company Reduces Delays 40% with AI Dashboard
Logistics Company (200+ Vehicles)
Challenge
Management spent 3-4 hours daily compiling reports from three disconnected systems — a transport management system, a warehouse management system, and an accounting platform. By the time reports were ready, the data was stale. Delivery delays were high at 22% and climbing, with no ability to detect problems before they became customer complaints.
Solution
Built a Smart Ops Dashboard integrating real-time data from their TMS, WMS, and financial systems. Added AI-powered anomaly detection that flags unusual patterns — a vehicle deviating from its route, a warehouse receiving dock backing up, delivery times trending above SLA thresholds — and triggers automated alerts to the right manager.
Outcome
40% reduction in delivery delays (from 22% to 13%). Management gets real-time KPIs instead of end-of-day reports. The AI anomaly detection catches 85% of potential problems before they impact customers. Report compilation time dropped from 3-4 hours/day to zero — the dashboard is always live.